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1
Quick reply searching
In settings -> quick replies there is no option to search for a quickreply. A searchtool would help immensily
Paulien Huvers
Paulien_Huvers
4 mths ago
2
replies
7
1
Paulien Huvers
4 mths ago
Ideas
Closed
Closed
1
Statistics: usernames don't show up in .csv file
I dont know if this is a bug, but if we export data to a .csv file the usernames don't show up if we select 'User' with the button 'Add field'. Only if we choose to select all fields by 'Select all'…
Hogeschool Windesheim
Hogeschool_Windesheim
1 yr ago
1
reply
9
1
Charlotte Beenen
1 yr ago
Ideas
Closed
Closed
1
Avoid sending the 'auto reply' to certain contacts
Sometimes we receive emails from 'no-reply' email accounts (for example, a paypal payment notification). If we send them the auto-reply email, then we will receive again another ' this is a no-reply…
Luis Concepción
Luis_Concepcion
1 yr ago
1
reply
27
1
Eric van Wenkop
1 yr ago
Ideas
Closed
Closed
0
Preview of internal note in email notification
We'd like to see a preview of the internal note in the email notification when someone assignes a ticket to another user.
Floortje van Enckevort
Customer Service Manager
Floortje_van_Enckevort
2 yrs ago
2
replies
9
Charlotte Beenen
1 yr ago
Ideas
Closed
Closed
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