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11
Implement keyboard shortcuts
In several email clients I'm used to use keyboard shortcuts, currently those are missing in Trengo. For example: CTRL-Enter to send an email or post an update.…
Tim Struijs
Tim_Struijs
1 yr ago
8
replies
95
11
Tamara Berner
6 days ago
Ideas
In progress
In progress
12
Customers' chats/tickets rating and collecting a feedback
Would be great to collect information about the level of customers' experience. - Rate after the website chat is ended (may be implemented by thumb up and thumb down buttons,…
Alena
Customer support Team Leader
Alena
8 mths ago
7
replies
96
12
Lefteris
2 mths ago
Ideas
In progress
In progress
2
I would like to be able to make click-to-call-links in text
In the tranlations. For example like <a href="tel:+1800229933">Call us free!</a>
Susan Krieger
Susan_Krieger
1 yr ago
2
replies
51
2
Tamara Berner
5 mths ago
Ideas
In progress
In progress
1
Help Center API
It would be nice to have some Help Center endpoints in the Trengo API.
Sander Terpstra
Sander_Terpstra
11 mths ago
2
replies
30
1
Eduard
6 mths ago
Ideas
In progress
In progress
1
Recognize part of input with the locationfinder
We don't use the prefilled option with location finder because of the big amount of locations. So the customer needs to type his location. In example: Doorn or 's-Heerenberg.…
DGN retail
DGN_retail
7 mths ago
1
reply
17
1
Tamara Berner
6 mths ago
Ideas
In progress
In progress
5
Internal Phone Calls
I'd like to have the ability to make internal phone calls in Trengo
Ellemiek
Ellemiek
1 yr ago
1
reply
70
5
Tamara Berner
1 yr ago
Ideas
In progress
In progress
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