How to enable Javascript

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20
Customers' chats/tickets rating and collecting a feedback
Would be great to collect information about the level of customers' experience. - Rate after the website chat is ended (may be implemented by thumb up and thumb down buttons,…
- Alena
- Customer support Team Leader
- Alena
- 1 yr ago
- 15 replies
- 213
- 20
- Roy Dean10 days ago
- Ideas
- In progress
- In progress
4
Real time dashboard
I would like to add the idea for a real-time dashboard in Trengo. Information we would like to monitor is: - Number of open tickets - Number of closed tickets of that day (in total but also per…
- Sanne de Ruiter
- Sanne_de_Ruiter
- 3 mths ago
- 2 replies
- 56
- 4
- Kees Scherpenhuijzen2 mths ago
- Ideas
- In progress
- In progress
17
Implement keyboard shortcuts
In several email clients I'm used to use keyboard shortcuts, currently those are missing in Trengo. For example: CTRL-Enter to send an email or post an update.…
- Tim Struijs
- Tim_Struijs
- 1 yr ago
- 8 replies
- 154
- 17
- Tamara Berner5 mths ago
- Ideas
- In progress
- In progress
1
Recognize part of input with the locationfinder
We don't use the prefilled option with location finder because of the big amount of locations. So the customer needs to type his location. In example: Doorn or 's-Heerenberg.…
- Desiree van den Hoogen
- DGN retail
- DGN_retail
- 1 yr ago
- 1 reply
- 27
- 1
- Tamara Berner11 mths ago
- Ideas
- In progress
- In progress
6
Internal Phone Calls
I'd like to have the ability to make internal phone calls in Trengo
- Ellemiek
- Ellemiek
- 2 yrs ago
- 1 reply
- 97
- 6
- Tamara Berner2 yrs ago
- Ideas
- In progress
- In progress

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