How to enable Javascript
Sign Up
Login
Search
Home
Add new
Ideas
Share your wishes and vote for the best ideas.
Filter
Active
Newest
Popular
Most likes
Most replies
Most views
In progress
Clear filter
With a status
In review
Planned
Not planned
In progress
Completed
Closed
Tags
Clear filter
Follow
2
Real time dashboard
I would like to add the idea for a real-time dashboard in Trengo. Information we would like to monitor is: - Number of open tickets - Number of closed tickets of that day (in total but also per…
Sanne de Ruiter
Sanne_de_Ruiter
1 mth ago
1
reply
18
2
Tamara Berner
3 wk ago
Ideas
In progress
In progress
18
Customers' chats/tickets rating and collecting a feedback
Would be great to collect information about the level of customers' experience. - Rate after the website chat is ended (may be implemented by thumb up and thumb down buttons,…
Alena
Customer support Team Leader
Alena
11 mths ago
13
replies
164
18
Alena
3 wk ago
Ideas
In progress
In progress
15
Implement keyboard shortcuts
In several email clients I'm used to use keyboard shortcuts, currently those are missing in Trengo. For example: CTRL-Enter to send an email or post an update.…
Tim Struijs
Tim_Struijs
1 yr ago
8
replies
135
15
Tamara Berner
2 mths ago
Ideas
In progress
In progress
1
Employee overview
I would like to see some kind of dashboard where I can see in real time what a colleague is doing. Is he / she on a call, and if so for how long? Is the person chatting or emailing?…
Kristian Bril
Kristian_Bril
4 mths ago
2
replies
30
1
Tamara Berner
4 mths ago
Ideas
In progress
In progress
1
Help Center API
It would be nice to have some Help Center endpoints in the Trengo API.
Sander Terpstra
Sander_Terpstra
1 yr ago
2
replies
49
1
Eduard
9 mths ago
Ideas
In progress
In progress
1
Recognize part of input with the locationfinder
We don't use the prefilled option with location finder because of the big amount of locations. So the customer needs to type his location. In example: Doorn or 's-Heerenberg.…
Desiree van den Hoogen
DGN retail
DGN_retail
10 mths ago
1
reply
24
1
Tamara Berner
9 mths ago
Ideas
In progress
In progress
5
Internal Phone Calls
I'd like to have the ability to make internal phone calls in Trengo
Ellemiek
Ellemiek
2 yrs ago
1
reply
86
5
Tamara Berner
2 yrs ago
Ideas
In progress
In progress
Add an idea
Share your wishes and vote for the best ideas.
Categories
Ideas
Ask the community
Tags
View all tags
Top contributors
Recent activity
Home
Ideas
Ask the community
Tags
View all tags