How to enable Javascript

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6
Rules based on outbound messages
We would like to be able to create rules based on outbound messages (currently rules are only available for inbound messages). For example: being able to label automatically if our message to the…
- Hogeschool Windesheim
- Hogeschool_Windesheim
- 1 yr ago
- 5 replies
- 43
- 6
- Christ van Leest6 days ago
- Ideas
- In progress
- In progress
9
Customers' chats/tickets rating and collecting a feedback
Would be great to collect information about the level of customers' experience. - Rate after the website chat is ended (may be implemented by thumb up and thumb down buttons,…
- Alena
- Customer support Team Leader
- Alena
- 5 mths ago
- 6 replies
- 60
- 9
- Alena3 wk ago
- Ideas
- In progress
- In progress
9
Implement keyboard shortcuts
In several email clients I'm used to use keyboard shortcuts, currently those are missing in Trengo. For example: CTRL-Enter to send an email or post an update.…
- Tim Struijs
- Tim_Struijs
- 1 yr ago
- 5 replies
- 73
- 9
- Aga WenskaModerator1 mth ago
- Ideas
- In progress
- In progress
2
I would like to be able to make click-to-call-links in text
In the tranlations. For example like <a href="tel:+1800229933">Call us free!</a>
- Susan Krieger
- Susan_Krieger
- 1 yr ago
- 2 replies
- 41
- 2
- Tamara Berner2 mths ago
- Ideas
- In progress
- In progress
1
Recognize part of input with the locationfinder
We don't use the prefilled option with location finder because of the big amount of locations. So the customer needs to type his location. In example: Doorn or 's-Heerenberg.…
- DGN retail
- DGN_retail
- 4 mths ago
- 1 reply
- 13
- 1
- Tamara Berner3 mths ago
- Ideas
- In progress
- In progress
5
Internal Phone Calls
I'd like to have the ability to make internal phone calls in Trengo
- Ellemiek
- Ellemiek
- 1 yr ago
- 1 reply
- 53
- 5
- Tamara Berner1 yr ago
- Ideas
- In progress
- In progress
2
Salesforce Integration
Connecting Trengo with Salesforce in order to exchange customer information between your inbox and your CRM.
- Tamara Berner
- Product Specialist
- Tamara_Berner
- 1 yr ago
- 23
- 2
- Ideas
- In progress
- In progress

Share your wishes and vote for the best ideas.

Ideas

Rules based on outbound messages

Customers' chats/tickets rating and collecting a feedback

Implement keyboard shortcuts

I would like to be able to make click-to-call-links in text

Recognize part of input with the locationfinder

Internal Phone Calls

Salesforce Integration

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