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5
Agenda
We really miss the agenda in Trengo mail. Hope this becomes possible soon.
Iris Lommerde
Iris_Lommerde
1 yr ago
6
replies
119
5
Stephen King
4 days ago
Ideas
Planned
Planned
1
extra info in offline chat form
When a customer contacts us using the "offline chat window" they often ask something about the product they are visiting at that moment. With Trengo we don't know at the moment which product the…
Dennis Wilms
Dennis_Wilms
1 yr ago
2
replies
64
1
Tamara Berner
4 mths ago
Ideas
Planned
Planned
7
Quick replies that can be used across ALL TYPES
Our queries come in from different channels (ie. email and live chat) but the quick replies we want to use are always the same. So we have to create multiple quick replies with the same response so…
Mark Walls
Mark_Walls
11 mths ago
4
replies
67
7
Tamara Berner
6 mths ago
Ideas
Planned
Planned
4
Send and await a third party reaction
Next to the "Send and close"-feature it would be desirable to have a feature to add "Send and await third party reaction". This can be used when you forward an email for example.…
Liza Wevers
Liza_Wevers
1 yr ago
4
replies
61
4
Liza Wevers
1 yr ago
Ideas
Planned
Planned
1
Overview in internal chat function
Is it possible for the people you chat most with (for example your team members) to show up at the top of the list on the right? Or to make a classification based on teams?…
Iris Lommerde
Iris_Lommerde
1 yr ago
4
replies
76
1
Tamara Berner
1 yr ago
Ideas
Planned
Planned
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