How to enable Javascript
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Help center login from within our own software
It would be awesome if I could post the password of our help center from within our other internal software. I checked the sourcecode and have seen you can post the password to /login/.…
Eduard
Eduard_Wustenveld
2 yrs ago
4
replies
25
Charlotte Beenen
2 yrs ago
Ideas
0
Different start channel per device
There's no option right now, but it would be great if we could select first to open (when clicking on the widget) e.g. On mobile - WhatsApp On desktop - Webchat
Rob Vallenga
Rob_Vallenga
2 yrs ago
1
reply
15
Charlotte Beenen
2 yrs ago
Ideas
0
Website widget whatsapp / phone link
At the moment you can enable or disable different channels inside the website widget. However I would like to add a button to the widget which is just opening the phone client of the person clicking…
Tim Zwart
Tim_Zwart
2 yrs ago
1
reply
19
Charlotte Beenen
2 yrs ago
Ideas
0
Quick help for a colleague
At this moment you can only check your own not answered e-mails at the file: Assigned to me. In the past you could also see the not answered e-mails from a colleague.…
Marco Oosterlaken
Marco_Oosterlaken
2 yrs ago
1
reply
13
Charlotte Beenen
2 yrs ago
Ideas
0
Color for voice channels
Currently it's possible to set a color on most of the channels, but not for voice channels. Having a visual distinction for different voice tickets would make things a lot easier :)
Mark Zijlstra
Mark_Zijlstra
2 yrs ago
1
reply
12
Charlotte Beenen
2 yrs ago
Ideas
0
Merge chatbot questions/answers
It would be great to have the ability to merge chatbot questions/answers.
Mark Walls
Mark_Walls
2 yrs ago
1
reply
15
Charlotte Beenen
2 yrs ago
Ideas
1
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