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More voice options
Hi, We need more options for the voice channel. For example, last week we were closed for the afternoon for training. We wanted a message that said 'Due to training we cannot answer the phone right…
- Marcel
- Marcel
- 1 yr ago
- 4 replies
- 66
- Tamara Berner1 yr ago
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- Answered
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Show names instead of numbers
It would be great to directly show a person's name instead of a number when you connect Trengo to your own system. Besides if you create a name or profile yourself for a phone number,…
- Thomas
- Thomas
- 2 yrs ago
- 2 replies
- 55
- Thomas2 yrs ago
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- Answered
- Answered
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Embedded images only show as a link
When using the Outlook beta, when an email contains an image, you only get to see the link, not the image itself (see added example)
- Giovanni van Baal
- Giovanni_van_Baal
- 2 yrs ago
- 2 replies
- 26
- Giovanni van Baal2 yrs ago
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How to make your widget invisible when the chat is offline?
It is possible to make the Website Widget invisible at the moment the website chat is offline. This can be done by adapting your embed code as follows: window.Trengo = window.Trengo || {}; window.…
- Tamara Berner
- Product Specialist
- Tamara_Berner
- 2 yrs ago
- 51
- 1
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- Answered
- Answered
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Pop-ups
We would like to receive pop-ups for new messages (especially for the internal chat function), even when you are working in another screen than Trengo.
- Iris Lommerde
- Iris_Lommerde
- 2 yrs ago
- 2 replies
- 65
- Tamara Berner2 yrs ago
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- Answered
- Answered
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About the Community category
Want to get some advice on how to use Trengo, or where to find features and can't find the answer in our Help Center? Ask the community! 💪 Reminder: read before you ask,…
- Tamara Berner
- Product Specialist
- Tamara_Berner
- 2 yrs ago
- 86
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Trengo's Community guidelines📚
Hi and welcome to the Trengo Community! We're excited to see you here; the place to learn from and share with Trengo users from all kinds of industries.…
- Tamara Berner
- Product Specialist
- Tamara_Berner
- 2 yrs ago
- 63
- 1
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More voice options

Show names instead of numbers

Embedded images only show as a link

How to make your widget invisible when the chat is offline?

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