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Re: Send and await a third party reaction
@Tamara Berner That would be great :)
Liza Wevers
Liza_Wevers
2 yrs ago
1
Ideas
Reported - view
Re: Send and await a third party reaction
@Tamara Berner Yes, it's a step in between assigned and closed. So we know that we are still waiting for a reply and that we still need to contact customer.
Liza Wevers
Liza_Wevers
2 yrs ago
Ideas
Reported - view
10
Send and await a third party reaction
Next to the "Send and close"-feature it would be desirable to have a feature to add "Send and await third party reaction". This can be used when you forward an email for example.…
Liza Wevers
Liza_Wevers
2 yrs ago
6
replies
131
10
Ideas
In review
In review
4
Hotkey menus
Using hotkeys to insert quick replies for example. By typing /c> in a message, for example, the quick reply menu will be opened and the correct quick reply can be selected.
Liza Wevers
Liza_Wevers
2 yrs ago
2
replies
64
4
Ideas
Liza Wevers
Liza_Wevers
4
15
0
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