How to enable Javascript

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Re: Send and await a third party reaction @Tamara Berner That would be great :)
- Liza Wevers
- Liza_Wevers
- 2 yrs ago
- 1
- Ideas
- Reported - view
Re: Send and await a third party reaction @Tamara Berner Yes, it's a step in between assigned and closed. So we know that we are still waiting for a reply and that we still need to contact customer.
- Liza Wevers
- Liza_Wevers
- 2 yrs ago
- Ideas
- Reported - view
11
Send and await a third party reaction
Next to the "Send and close"-feature it would be desirable to have a feature to add "Send and await third party reaction". This can be used when you forward an email for example.…
- Liza Wevers
- Liza_Wevers
- 3 yrs ago
- 6 replies
- 133
- 11
- Ideas
- In review
- In review
5
Hotkey menus
Using hotkeys to insert quick replies for example. By typing /c> in a message, for example, the quick reply menu will be opened and the correct quick reply can be selected.
- Liza Wevers
- Liza_Wevers
- 3 yrs ago
- 2 replies
- 69
- 5
- Ideas

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