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Re: Anonymise contactdata for privacy (AVG/GDPR) Yes this would be very nice! And it matches this request: https://talk.trengo.com/t/q6hjazv/anonymise-contactdata-for-privacy-avggdpr .
- Marie-Louise
- MarieLouise
- 4 mths ago
- Ideas
- Reported - view
Re: Delete (privacy sensitive) attachment @Aga Wenska This has been one year now. Is there any solution for it yet?
- Marie-Louise
- MarieLouise
- 4 mths ago
- Ideas
- Reported - view
Re: Delete (privacy sensitive) attachment I agree with this. We have to remove the name and e-mail adress of our senders, due to privacy legislation. But we would like to keep the content of the question,…
- Marie-Louise
- MarieLouise
- 4 mths ago
- Ideas
- Reported - view
Re: More options for notifications outside of Trengo @Daniela Backman Hello Daniela, thank you for your reply and further explenation. That's indeed what I meant by my comment, but I missed a confirmation in your previous reply about the fact Trengo…
- Marie-Louise
- MarieLouise
- 5 mths ago
- 1
- Ideas
- Reported - view
Re: More options for notifications outside of Trengo @Daniela Backman That's, again, not what I'm asking. Every member of my team needs acces to all the e-mails that're coming in, but some of them are not working in Trengo a lot so they would like to…
- Marie-Louise
- MarieLouise
- 6 mths ago
- 1
- Ideas
- Reported - view
Re: Assigned tickets need to disappear @Charlotte Beenen This was 9 months ago, is there any solution yet?
- Marie-Louise
- MarieLouise
- 6 mths ago
- 1
- Ideas
- Reported - view
Re: More options for notifications outside of Trengo @Daniela Backman Thank you for the reply, but the way you describe doesn't work. I've got my notifications switched off under 'preferences', just like you described in the reply,…
- Marie-Louise
- MarieLouise
- 6 mths ago
- Ideas
- Reported - view
1
More options for notifications outside of Trengo
Not every teammember wants to receive 'Assigned to you' e-mails in their private inbox. This is an account setting for the whole company now, but it would be nice if our collegues would be able to…
- Marie-Louise
- MarieLouise
- 7 mths ago
- 9 replies
- 14
- 1
- Ideas
Re: Assigned tickets need to disappear We experience the same! It would really help if the inbox "New" stays empty when you assign tickets to Teams.
- Marie-Louise
- MarieLouise
- 1 yr ago
- 2
- Ideas
- Reported - view
Re: Search when merging tickets Yes that would be great! We experience that we can't merge tickets very often lately and with a search bar it would be a lot easier. Just like the search bar when Linking Conversations (Conversatie…
- Marie-Louise
- MarieLouise
- 1 yr ago
- 1
- Ideas
- Reported - view
Re: Copying links This is something we spend a lot of extra time on working with Trengo. Please, can it be solved quickly?
- Marie-Louise
- MarieLouise
- 1 yr ago
- 3
- Ideas
- Reported - view

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