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1
Ticket Result on/off for specific channels
Hi, We're looking for a possibility to have to 'Ticket Result' options open for specific channels, in our case WhatsApp. Is there/or will there be an possibility to do so? To have it on for WhatsApp,…
- Tjerk Voortman
- Tjerk_Voortman
- 4 mths ago
- 2 replies
- 7
- 1
- Ideas
Re: Rules conditioned on 'Outside Business Hours' @Daniela Backman , I simply want the platfrom to notice wether or not the our current business hours are setup as 'Holiday' or 'Outside Holiday'. If you see the conditions below both are working.…
- Tjerk Voortman
- Tjerk_Voortman
- 4 mths ago
- Ideas
- Reported - view
0
Value of 'Location Finder' saved in Custom Field
Hi, I've already discussed this with Malik from support. We want to use the 'Location Finder' in our WhatsApp and WebChat Flowbot. On it's own it is doing excactly what we want it to do and based on…
- Tjerk Voortman
- Tjerk_Voortman
- 4 mths ago
- 2 replies
- 10
- Ideas
- Completed
- Completed
4
Creating a flowchart of a Flowbot
Hi, We have created a couple of Flowbots and are looking for a way to visualize them in a flowchart. This isn't possible within the Trengo platform. Being able to create a flowchart from a Flowbot…
- Tjerk Voortman
- Tjerk_Voortman
- 4 mths ago
- 2 replies
- 24
- 4
- Ideas
1
Rules conditioned on 'Outside Business Hours'
Hi, Within the rules it is possible to condition a rule based on being 'Inside Business Hours' and/or 'Outside Business Hours', which are then also split up by 'Holidays' and 'Outside Holidays'.…
- Tjerk Voortman
- Tjerk_Voortman
- 4 mths ago
- 3 replies
- 23
- 1
- Ideas

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