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Re: Help Center Translation Strings One more string: "More subjects"
- Helio Freitas
- Helio_Freitas
- 10 mths ago
- 1
- Ideas
- Reported - view
3
Help Center Translation Strings
Please, let us translate que strings below asap in the Help Center. They are fixed in English: "Search for articles or subjects" "Knowledge base" "Other" "Popular articles" "In the spotlight"
- Helio Freitas
- Helio_Freitas
- 10 mths ago
- 3 replies
- 22
- 3
- Ideas
- In review
- In review
0
Hide close icon in the header option
Why not hide the close icon in the widgets? We know Trengo has an option for hide the header (with everything). But somethig like below would be a good idea for mobile apps with embedded code.…
- Helio Freitas
- Helio_Freitas
- 10 mths ago
- 1 reply
- 9
- Ideas
1
Rules for custom channels
It`s very important to have rules for custom channels. We cannot select any custom channel in rules channel dropdown.
- Helio Freitas
- Helio_Freitas
- 10 mths ago
- 1 reply
- 11
- 1
- Ideas
0
Filter by channels for webhooks
Please, enable filters by channel in the webhooks configuration. This way, we can have more control about the inbound and outbound messsage for example.
- Helio Freitas
- Helio_Freitas
- 10 mths ago
- 2 replies
- 9
- Ideas
2
Suggestions about the APIs
1) Let the subject key available in all messages - List all messages ( https://app.trengo.eu/api/v2/tickets/ticket_id/messages ) - Fetch a message ( https://app.trengo.…
- Helio Freitas
- Helio_Freitas
- 11 mths ago
- 1 reply
- 23
- 2
- Ideas
0
Suggestion for Webooks: triggered from rule action ID [00000]
Enable a new event to webhooks "when": "Triggered from rule action ID [00000]" So we can use the rules in order to trigger the webhooks with more options.
- Helio Freitas
- Helio_Freitas
- 11 mths ago
- 1 reply
- 10
- Ideas

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