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Show tags in "contact moments"
The contact moments shows the previously closed tickets for a contact. However the tags for each ticket are not visible unless you open the ticket to view it.…
- Daniel
- Daniel
- 8 mths ago
- 1 reply
- 2
- Ideas
1
when click the X to delete contact name, should revert to original phone # instead of blank
when you click the X to delete contact name, it becomes "blank", but it really should revert to original phone # instead of blank
- Daniel
- Daniel
- 11 mths ago
- 5
- 1
- Ideas
3
Disable mandatory email collection form
Why oh why is this mandatory? We have no choice but to collect email addresses when the agents are offline or its outside of business hours. There is no way to disable this.…
- Daniel
- Daniel
- 9 mths ago
- 1 reply
- 22
- 3
- Ideas

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