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Re: [first_name] tag for quick replies
Also that could be great for agent_name too, it is really weird to say hello with full name :)
mehmet uyar
mehmet_uyar
4 mths ago
1
Ideas
Reported - view
Re: whatsapp Business
@Emma @Tamara Berner We are also looking for this, how can we update our profile picture? https://developers.facebook.com/docs/whatsapp/api/settings/profile/photo/ Why don't we have that option
mehmet uyar
mehmet_uyar
9 mths ago
Ask the community
Reported - view
1
Notification for Team Chat
Hello, We love team chat but when you unread a message in team chat there is no notification, that will be awesome if there could be a notification on team chat.
mehmet uyar
mehmet_uyar
11 mths ago
13
1
Ideas
0
Where to see deleted conversations?
Hello, Agents could delete conversations but I can't see which ones are deleted. I dunno where to find them or how to limit agents to stop deleting conversations.
mehmet uyar
mehmet_uyar
11 mths ago
36
Ask the community
4
Photo Gallery For Whatsapp
Hello, When customers send pictures it is difficult to check them one by one, lightbox or a simple gallery for WhatsApp conversation might be very good. Kind Regards
mehmet uyar
mehmet_uyar
11 mths ago
1
reply
17
4
Ideas
3
Whatsapp Attachments and Email Attachments Carousel Browser
Now, we have to click one by one to all attachments via email or Whatsapp Business, it took a lot of time to check 5-10 attachments. That will be easy but very usable update.…
mehmet uyar
mehmet_uyar
1 yr ago
3
replies
28
3
Ideas
0
See all Unanswered Tickets and Latest Unswered Tickets by Customer
Hello Ordering list has only 2 options, newest and oldest but there is no option like the latest updated or replied by customer. Also, I want to see unanswered tickets which haven't only assigned to…
mehmet uyar
mehmet_uyar
2 yrs ago
1
reply
7
Ideas
mehmet uyar
mehmet_uyar
7
9
0
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