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Agents / supervisors / contentmanager should be able to edit quickreply’s
Now only with super admins can create/edit quick reply’s. It would be so helpfull if agents, supervisors, contentmanagers can create/edit their own quickreply’s.
- Jules
- Jules_van_Leeuwaarden
- 2 mths ago
- 2 replies
- 5
- Ideas
1
Greet your customer automated with good morning, good afternoon with a variable
In our company we d like to greet our customer with goodmorning (or afternoon, etc). Now we have to do work arounds to automate this greeting. It would be easier when we can use this in text in…
- Jules
- Jules_van_Leeuwaarden
- 2 mths ago
- 1 reply
- 16
- 1
- Ask the community
Re: [first_name] tag for quick replies +1 ! We have the same request at our company
- Jules
- Jules_van_Leeuwaarden
- 2 mths ago
- 1
- Ideas
- Reported - view

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