How to enable Javascript
Sign Up
Login
Search
Home
Latest Posts
0
Option to send emails from same ticket as call ticket
Right now, when we get a call and we need to send an email to the customer, we need to start a new conversation. This means an extra ticket and polution of the reports.…
Helpdesk Qfact
Helpdesk_Qfact
7 mths ago
1
reply
4
Ideas
0
Option to set standard outgoing phonenumber
We would like to be able to choose which phone number should always be used for outgoing calls - unless we manually choose a different number. It would be prefferable if this could be set per user.
Helpdesk Qfact
Helpdesk_Qfact
7 mths ago
2
replies
7
Ideas
Helpdesk Qfact
Helpdesk_Qfact
2
0
0
Follow
Home
Ideas
Ask the community
Customer solutions
Tags
View all tags