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Re: The Ideal Combination of Chat with Helpcenter! Hello Tamara or Trengo people, any news on this? Would be REALLY welcome and a huge UP for the helpcenter!!
- Jonathan
- Jonathan
- 1 yr ago
- 1
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Re: The Ideal Combination of Chat with Helpcenter! @Tamara Berner Cool. Really hope it can be implemented soon!
- Jonathan
- Jonathan
- 1 yr ago
- 1
- Ideas
- Reported - view
0
Suggestion for the red Notifications 'bell'
The red 'new messages' icon continues to lag behind the actual open messages. In my opinion, the red 'bell' is mainly intended to draw attention to tickets that have yet to be picked up.…
- Jonathan
- Jonathan
- 1 yr ago
- 1 reply
- 12
- Ideas
Re: Open help center articles in new browser tab @Tamara Berner okay perfect. Maybe better then to change this idea's status to 'under review' instead of 'completed'
- Jonathan
- Jonathan
- 1 yr ago
- Ideas
- Reported - view
Re: Open help center articles in new browser tab @Tamara Berner thank you. I am aware that there's such a button / link. But it's not logically placed and therefore easily overseen (it happened to me too).…
- Jonathan
- Jonathan
- 1 yr ago
- 1
- Ideas
- Reported - view
7
The Ideal Combination of Chat with Helpcenter!
Here's the idea: - The company's helpdesk employees should be able to add 'hidden' keywords to each Helpcenter Article. For example an article on how 'webshop returns' work can have 'return' or…
- Jonathan
- Jonathan
- 1 yr ago
- 4 replies
- 36
- 7
- Ideas
2
Add snippet from the answer below the question
Easier for people to judge if it's valuable to click on it or not !
- Jonathan
- Jonathan
- 1 yr ago
- 1 reply
- 6
- 2
- Ideas

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