How to enable Javascript

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Re: Attachment name @Tamara Berner This now only works when you download directly from the ticket. He should also keep the same name if you first preview and then download the attachment from the preview.
- Niels
- Niels
- 7 mths ago
- Ideas
- Reported - view
Re: Attachment name @Tamara Berner I just used this in ticket #31426282 but it did not keep the orginal name?
- Niels
- Niels
- 7 mths ago
- Ideas
- Reported - view
6
Bulk labeling
In our configuration it is mandatory that a ticket is labeled and without label the ticket can not be closed. It is possible to assign ticket in bulk and to close tickets in bulk.…
- Niels
- Niels
- 9 mths ago
- 6 replies
- 19
- 6
- Ideas
- Not planned
- Not planned
1
Attachment name
When you download a attachment from a ticket, trengo overwrite the filename and does not keep the original filename. It should keep the original filename.
- Niels
- Niels
- 9 mths ago
- 5 replies
- 19
- 1
- Ideas
- Completed
- Completed
2
Preview Quick replies
When in you are in full screen you see only the first 3 or 4 quick replies instead of seeing the whole list. would be great to have this responsive and the list as long as possible.
- Niels
- Niels
- 9 mths ago
- 1 reply
- 9
- 2
- Ideas
1
Attachment viewer
If we have a .EML file as attachment, we need to open another email program to view the attachement. We have have choosen Trengo as our primary email program. so would be nice to have a .…
- Niels
- Niels
- 9 mths ago
- 1 reply
- 7
- 1
- Ideas
Re: Sending tickets to a contactgroup @Tamara Berner Yes offcourse that why we post it here, we want it in email also. Just like Outlook.
- Niels
- Niels
- 9 mths ago
- 1
- Ideas
- Reported - view
4
Sending tickets to a contactgroup
We can create a contact group but can not send a email/ticket to them. would be great to be able to send the whole group a email/ticket and additionally be able to select if we want al of them in…
- Niels
- Niels
- 10 mths ago
- 3 replies
- 20
- 4
- Ideas
- Not planned
- Not planned
1
Blank line when enter in e-mail
When we use "enter" in an email the program inserts a blank line instead of proceeding on the next line like in wordpad/word.
- Niels
- Niels
- 10 mths ago
- 2 replies
- 12
- 1
- Ideas
- Not planned
- Not planned

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Niels

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