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    Bulk labeling

    In our configuration it is mandatory that a ticket is labeled and without label the ticket can not be closed. It is possible to assign ticket in bulk and to close tickets in bulk.…
    • Niels
    • Niels
    • 2 yrs ago
    • 6 replies
    • 38
    • 6
    • Ideas
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  • Re: Sending tickets to a contactgroup @Tamara Berner Yes offcourse that why we post it here, we want it in email also. Just like Outlook.
    • Niels
    • Niels
    • 2 yrs ago
    • 1
    • Ideas
    • Reported - view
  • 5

    Sending tickets to a contactgroup

    We can create a contact group but can not send a email/ticket to them. would be great to be able to send the whole group a email/ticket and additionally be able to select if we want al of them in…
    • Niels
    • Niels
    • 2 yrs ago
    • 3 replies
    • 37
    • 5
    • Ideas
    • Not planned
    • Not planned
  • 3

    Blank line when enter in e-mail

    When we use "enter" in an email the program inserts a blank line instead of proceeding on the next line like in wordpad/word.
    • Niels
    • Niels
    • 2 yrs ago
    • 9 replies
    • 38
    • 3
    • Ideas
    • Not planned
    • Not planned
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