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6
Bulk labeling
In our configuration it is mandatory that a ticket is labeled and without label the ticket can not be closed. It is possible to assign ticket in bulk and to close tickets in bulk.…
- Niels
- Niels
- 1 yr ago
- 6 replies
- 31
- 6
- Ideas
- Not planned
- Not planned
Re: Sending tickets to a contactgroup @Tamara Berner Yes offcourse that why we post it here, we want it in email also. Just like Outlook.
- Niels
- Niels
- 1 yr ago
- 1
- Ideas
- Reported - view
5
Sending tickets to a contactgroup
We can create a contact group but can not send a email/ticket to them. would be great to be able to send the whole group a email/ticket and additionally be able to select if we want al of them in…
- Niels
- Niels
- 1 yr ago
- 3 replies
- 30
- 5
- Ideas
- Not planned
- Not planned
2
Blank line when enter in e-mail
When we use "enter" in an email the program inserts a blank line instead of proceeding on the next line like in wordpad/word.
- Niels
- Niels
- 1 yr ago
- 6 replies
- 30
- 2
- Ideas
- Not planned
- Not planned

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Niels

Niels

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