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Integration with (Jabra) headsets
Alot of companies use Jabra headsets for their call center and so do we. We created a chrome extension to answer calls when the headset is taken out of the docking station or the side button is…
- Jelle Breuer
- Jelle_Breuer
- 6 mths ago
- 1 reply
- 85
- Customer solutions
6
CSAT for live chat improvements
We are using CSAT for out live chat now and it would be nice if the feedback could be given inside the chat. This would lower the barrier to give feedback significantly.…
- Jelle Breuer
- Jelle_Breuer
- 6 mths ago
- 5 replies
- 33
- 6
- Ideas
Re: CSAT language Hello Trengo, @Daniela Backman We are also having this problem, it is very unprofessional to our customers to have a mixed language CSAT form. This really seems more like a bug then an improvement…
- Jelle Breuer
- Jelle_Breuer
- 6 mths ago
- Ideas
- Reported - view

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