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Integration with (Jabra) headsets
Alot of companies use Jabra headsets for their call center and so do we. We created a chrome extension to answer calls when the headset is taken out of the docking station or the side button is…
Jelle Breuer
Jelle_Breuer
10 mths ago
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112
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6
CSAT for live chat improvements
We are using CSAT for out live chat now and it would be nice if the feedback could be given inside the chat. This would lower the barrier to give feedback significantly.…
Jelle Breuer
Jelle_Breuer
10 mths ago
5
replies
36
6
Ideas
Re: CSAT language
Hello Trengo, @Daniela Backman We are also having this problem, it is very unprofessional to our customers to have a mixed language CSAT form. This really seems more like a bug then an improvement…
Jelle Breuer
Jelle_Breuer
10 mths ago
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Jelle Breuer
Jelle_Breuer
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