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Re: Merge conversations from different contacts
@Patrick Meutzner Hi Patrick, the cc feature works awesome. This request is just the opposite, when somebody replies who's not set as a CC to the mail but got it anyway (due to group inboxes).
Paul Kegel
Paul_Kegel
3 yrs ago
1
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Re: Merge conversations from different contacts
Thanks. Just to make sure, the merge should be automatically and based on the ticket number / ID. Looking forward to the update!
Paul Kegel
Paul_Kegel
3 yrs ago
Ideas
Reported - view
10
Merge conversations from different contacts
At the moment when two people reply at a ticket with the same [ticketnumber] trengo creates two different tickets (or threads). I'd like to see that when different humans (and thus email addresses)…
Paul Kegel
Paul_Kegel
3 yrs ago
9
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111
10
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Paul Kegel
Paul_Kegel
3
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