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  • Re: PowerBI - Streaminggegevensset @Daniela Backman Hello Daniela, Thanks for the reply. This isn't data used for a 'real-time' dashboard. This data needs to be refreshed and isn't connectable in PowerBI to other realtime…
    • Nick van Daelen
    • CS Manager
    • Nick_van_Daelen
    • 5 mths ago
    • Ideas
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  • 1

    PowerBI - Streaminggegevensset

    I would like to link Trengo data in real time to other internal data to create a team dashboard. For this it would be great to be able to get a PowerBI push link via Trengo,…
    • Nick van Daelen
    • CS Manager
    • Nick_van_Daelen
    • 5 mths ago
    • 3 replies
    • 66
    • 1
    • Ideas
    • Completed
    • Completed
  • Re: Photo Gallery For Whatsapp Our customer service would also like to see an improvement in this! We regularly receive many photos for review and it takes a while to click them one by one.…
    • Nick van Daelen
    • CS Manager
    • Nick_van_Daelen
    • 10 mths ago
    • Ideas
    • Reported - view
  • Re: Customers' chats/tickets rating and collecting a feedback It is now possible to apply the CSAT at the 'trigger' level. Customers will again receive an 'extra' e-mail for this. Is it possible to process this in the signature of the employees?…
    • Nick van Daelen
    • CS Manager
    • Nick_van_Daelen
    • 10 mths ago
    • 1
    • Ideas
    • Reported - view
  • 7

    NPS score & statistics

    Allow customers to rate a user by NPS / CSAT in the email.
    • Nick van Daelen
    • CS Manager
    • Nick_van_Daelen
    • 2 yrs ago
    • 6 replies
    • 100
    • 7
    • Ideas
    • Completed
    • Completed
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Nick van Daelen

Nick_van_Daelen
CS Manager
s-Hertogenbosch
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