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Re: PowerBI - Streaminggegevensset @Daniela Backman Hello Daniela, Thanks for the reply. This isn't data used for a 'real-time' dashboard. This data needs to be refreshed and isn't connectable in PowerBI to other realtime…
- Nick van Daelen
- CS Manager
- Nick_van_Daelen
- 10 mths ago
- Ideas
- Reported - view
1
PowerBI - Streaminggegevensset
I would like to link Trengo data in real time to other internal data to create a team dashboard. For this it would be great to be able to get a PowerBI push link via Trengo,…
- Nick van Daelen
- CS Manager
- Nick_van_Daelen
- 10 mths ago
- 3 replies
- 94
- 1
- Ideas
- Completed
- Completed
Re: Photo Gallery For Whatsapp Our customer service would also like to see an improvement in this! We regularly receive many photos for review and it takes a while to click them one by one.…
- Nick van Daelen
- CS Manager
- Nick_van_Daelen
- 1 yr ago
- Ideas
- Reported - view
Re: Customers' chats/tickets rating and collecting a feedback It is now possible to apply the CSAT at the 'trigger' level. Customers will again receive an 'extra' e-mail for this. Is it possible to process this in the signature of the employees?…
- Nick van Daelen
- CS Manager
- Nick_van_Daelen
- 1 yr ago
- 1
- Ideas
- Reported - view
7
NPS score & statistics
Allow customers to rate a user by NPS / CSAT in the email.
- Nick van Daelen
- CS Manager
- Nick_van_Daelen
- 2 yrs ago
- 6 replies
- 105
- 7
- Ideas
- Completed
- Completed

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Nick van Daelen

Nick_van_Daelen

CS Manager

s-Hertogenbosch

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