How to enable Javascript

Latest Posts

2
Thumbnails
It would be nice to show thumbnails or small version of image attachments, instead of only the filename.
- Sander Terpstra
- Sander_Terpstra
- 5 mths ago
- 1 reply
- 4
- 2
- Ideas
Re: Know if chat message has been read Perhaps not only if the message has been read, but also the status: Send, Delivered (to mailserver), Bounced and Seen.
- Sander Terpstra
- Sander_Terpstra
- 5 mths ago
- 3
- Ideas
- Reported - view
4
Manually add contact
A standard functionality, that's is currently missing in Trengo. The possibility to manually add a new contact (telephone, e-mail, etc). Just like the 'Create' functionality in 'Profiles',…
- Sander Terpstra
- Sander_Terpstra
- 5 mths ago
- 1 reply
- 11
- 4
- Ideas
- In review
- In review
Re: Only show firstname when mentioning Additional and extra kudos: possibility to mention teams instead of a single co-worker.
- Sander Terpstra
- Sander_Terpstra
- 5 mths ago
- Ideas
- Reported - view
0
Only show firstname when mentioning
Only show Firstname when tagging someone, eg. @Sander instead of @sander60154. Please hide the ID after the firstname. My co-workers are people, not numbers or ID's. =)
- Sander Terpstra
- Sander_Terpstra
- 5 mths ago
- 2 replies
- 4
- Ideas
1
Hide (Material) Icons / Custom Icons & Emojis
We would love having the option to hide the default (Google Material) Icons in the Help Center and the Help Center Widget Tab. For example when using Emojis.…
- Sander Terpstra
- Sander_Terpstra
- 5 mths ago
- 1 reply
- 4
- 1
- Ideas
1
Help Center API
It would be nice to have some Help Center endpoints in the Trengo API.
- Sander Terpstra
- Sander_Terpstra
- 5 mths ago
- 2 replies
- 20
- 1
- Ideas
0
Custom Widget Homescreen / Apps
It would be awesome to have the option to customise/personalise the homescreen of the Trengo Widget by adding options/apps like: Newsletter signup, Blogposts, Uptime/Downtime Information,…
- Sander Terpstra
- Sander_Terpstra
- 7 mths ago
- 1 reply
- 10
- Ideas
0
Profile groups
Love to have the option to create profile groups in addition to contact groups. In this case a 'SLA Rule' for example can be applied to all contacts in the (company)profile.
- Sander Terpstra
- Sander_Terpstra
- 7 mths ago
- 1 reply
- 5
- Ideas
1
Customer Journey
It would be awesome to have the option to manually, via Zapier or API add customer events to the contact/profile timeline. In this case you have a clear view of the whole customer journey and all…
- Sander Terpstra
- Sander_Terpstra
- 7 mths ago
- 7
- 1
- Ideas
Re: Being able to receive Trengo-phonecalls on a fixed phone Any updates on this?
- Sander Terpstra
- Sander_Terpstra
- 7 mths ago
- Ideas
- Reported - view
1
Contact & Profiles
I'd love to know why Trengo works with separate contacts and profiles. Isn't it more convenient and clear to merge those two into just contacts? Just like the Contacts on my iPhone or Macbook,…
- Sander Terpstra
- Sander_Terpstra
- 7 mths ago
- 1 reply
- 28
- 1
- Ask the community
- Answered
- Answered
Re: Custom Field Types @Tamara Berner Yes, that’s right!
- Sander Terpstra
- Sander_Terpstra
- 7 mths ago
- Ideas
- Reported - view
2
Custom Field Types
It would be awesome to have some additional custom field types, for example: Multi-line text Dropdown (perhaps with colors?) Yes/No Toggle Date Regular Expression Cascading Select Numerical input…
- Sander Terpstra
- Sander_Terpstra
- 8 mths ago
- 4 replies
- 27
- 2
- Ideas
- Not planned
- Not planned

Back to top

Sander Terpstra

Sander_Terpstra

14
15
1

Follow