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Re: Assign emails within your team
@Tamara Berner That's correct! We send a lot of emails to each other, exchanging between teams and these will be assigned to a single person afterwards.…
Iris Lommerde
Iris_Lommerde
1 yr ago
1
Ideas
Reported - view
Re: Assign emails within your team
@Tamara Berner Yes, assigning emails is possible when they are already in the inbox. Writing a new email or message can just be sent to an emailadress, not to a user within your team.…
Iris Lommerde
Iris_Lommerde
1 yr ago
Ideas
Reported - view
Re: Assign emails within your team
@Tamara Berner Not neccesarily a concept. Now it's not possible to send an email to someone within your team, whether it's outbound or inbound is not the issue.…
Iris Lommerde
Iris_Lommerde
1 yr ago
Ideas
Reported - view
7
Agenda
We really miss the agenda in Trengo mail. Hope this becomes possible soon.
Iris Lommerde
Iris_Lommerde
1 yr ago
6
replies
139
7
Ideas
Planned
Planned
4
Directory in your contact list
Trengo keeps every contact you ever have had a conversation with, which is great. It would be even better if the people that work in you organisation show up first when you type in a name.…
Iris Lommerde
Iris_Lommerde
1 yr ago
5
replies
25
4
Ideas
2
Assign emails within your team
Right now it's not possible to assign emails to your team members. We often write an email that we have to send to a colleague within the same team. Confidential documents, for example.…
Iris Lommerde
Iris_Lommerde
1 yr ago
7
replies
37
2
Ideas
0
Pop-ups
We would like to receive pop-ups for new messages (especially for the internal chat function), even when you are working in another screen than Trengo.
Iris Lommerde
Iris_Lommerde
1 yr ago
2
replies
52
Ask the community
Answered
Answered
7
Conversations in chronological order
It would be great if there was a possibility to put converstations in a chronological order (new messages on top, old messages on the bottom). Right now it is the other way around and for us it is…
Iris Lommerde
Iris_Lommerde
1 yr ago
8
replies
59
7
Ideas
Iris Lommerde
Iris_Lommerde
8
40
0
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