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Re: Availability insights per user (export) Good one! Would be an amazing feature to build growth projections on. Activity tracking would make my life a lot easier at the moment.
- Joris Oostenbroek
- Joris_Oostenbroek
- 1 mth ago
- 2
- Ideas
- Reported - view
0
Average numbers: First Response time/Close ticket time
It would be amazing if the Statistics tool would provide some more in-depth reporting features. Now it is too time-consuming to calculate AVG First Response time or Time of tickets closed.…
- Joris Oostenbroek
- Joris_Oostenbroek
- 7 mths ago
- 2 replies
- 9
- Ideas
- Completed
- Completed
4
Add Instagram Direct Messaging to channels?
I believe it would be a major addition if Instagram Direct Messaging was added to the possible channels! Customer support is already 95%, but with that in your portfolio,…
- Joris Oostenbroek
- Joris_Oostenbroek
- 1 yr ago
- 9 replies
- 97
- 4
- Ideas
- In review
- In review

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Joris Oostenbroek

Joris_Oostenbroek

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