How to enable Javascript

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Re: Greet your customer automated with good morning, good afternoon with a variable Would be nice for the flowbot as well, to make it more personal and therefor more chance people start the flowbot.
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- 2 mths ago
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Re: Click to active widget We noticed the delay as well. My developer did this to solve, maybe it helps for other developers: "For some external JavaScript files we have delayed load,…
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- 2 mths ago
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Name in contactform - save
Is there any possibility when a contactform is coming in from the contact page on the website, the first and last name are saved as contact name? Now it does save it as an emailcontact only.
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- 2 mths ago
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Re: Twilio alternative Would be nice if Dubline would be able to connect, Dutch company.
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- 4 mths ago
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Start new e-mail -> has a standard e-mail receiver
When starting a new e-mail, receiver email is already filled in with a customer email address. Maybe marked as favourite or so? How can I delete this, and when starting a new email,…
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- 4 mths ago
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Re: Agenda @Daniela Backman will give it a try, let’s see how that works, sounds like 2 separate actions. Wouldn’t it be helpful and quicker to give a reminder a title anyway?
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- 5 mths ago
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Re: Inserting quick reply where the cursor is When I choose the “-button. I didn’t know about the /qr, that works perfect indeed. I will use that one from now on, thanks
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- 5 mths ago
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Re: Agenda Hi, the reminder option works. But would be nice to add a title or comment to it. Because now it only opens the ticket again. Looks confusing. Would be nice if it is way more clear that the reminder…
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- 5 mths ago
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Re: Inserting quick reply where the cursor is It is still not working for the iPhone Trengo app. Quick reply enter, starts at the top. Very annoying. Can this be updated as well?
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- 5 mths ago
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Flowbot stuck
Our Flowbot gets stuck and is not 'listening' to widget automations anymore. Problem started when moving from developers site, to live. Give it a try, 123helikoptervluchten.…
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- 6 mths ago
- 1 reply
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Re: Trigger a rule, when a label added to a conversation Hi Danielle, thanks. Yes it’s sending to Moneybird which autom. books it into the system. I think it might work the way you say. When Conversation is closed, and has attachment,…
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- 6 mths ago
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Trigger a rule, when a label added to a conversation
As far as I can see, this is not available? Would be very helpful. For example, when an invoice email with attachment comes in: when I add 'Invoice' label,…
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- 6 mths ago
- 3 replies
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Re: Disable sounds Yes, at least that the customer can disable it. Otherwise it might drive them crazy :)
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- 6 mths ago
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Disable sounds
Hi, would be nice if we can disable the sounds on the website, with greetings and chatting.
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- 6 mths ago
- 3 replies
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Add on for live dashboard - live customers on website
Additional to a live dashboard: Live traffic on the website and be able to trigger a chat to browsing customers. Sometimes I have customers on the phone which I want to send a direct link to a…
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- 6 mths ago
- 3 replies
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Re: Agenda @Daniela Backman Yes that might be, thanks. I think I have an idea, should work.
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- 6 mths ago
- Ideas
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Re: Hyperlink in Flowbot @Daniela Backman I've found a work around, with a tip from Danique. Created a label 'flowbot conversation'. Then created a rule: show flowbot only when it not has the label.…
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- 6 mths ago
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Re: CSS for the widget > change lettertype + border radius Same if someone knows a workaround for the lettertype. Sounds like such an easy quick fix, as long as you know coding. Who is willing to share?
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- 6 mths ago
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Re: CSS for the widget > change lettertype + border radius For anyone would give it a try, border radius code ONLY applies to the icon. And INcrease border radius from current design to cirkel. <style> iframe[title=trengo-widget-launcher] { border-radius:…
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- 6 mths ago
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Re: Agenda And to be able to assign incoming emails to certain dates in the agenda, as reminder coming up on that day, or even better, assign incoming emails to date agenda.…
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- 6 mths ago
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Re: Real time dashboard Additional to a live dashboard: Live traffic on the website and be able to trigger a chat to browsing customers. Sometimes I have customers on the phone which I want to send a direct link to a…
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- 6 mths ago
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Re: Change widget position / margins Does anyone know how to decrease the border radius for all, widget, icon, chat bulbs etc. Anyone has a code from their own developer? Trengo is not providing changing options so far.
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- 6 mths ago
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- Reported - view
Re: Hyperlink in Flowbot Same here. Clean title, with hyperlink. Anyone knows how to avoid it opens a new window? Feel like a bug, because after when it opens a new windos, the flowbot is starting again from 0.…
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- 6 mths ago
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Woocommerce order status updating
REST API in Woocommerce can be read/write. So from Trengo we should be able to change order status from 'processing' to 'completed' when the order email is finished in Trengo.…
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- 7 mths ago
- 1 reply
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CSS for the widget > change lettertype + border radius
In order to fit into the designs of websites, minimum fundamentals to be able to adjust is: color (already possible) lettertype border radius for widget,…
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- 7 mths ago
- 4 replies
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