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Re: Changing name > stay in same part of inbox @Charlotte Beenen Exactly. Thanks for keeping me posted!
- Anne Schulze
- Anne_Schulze
- 1 mth ago
- Ideas
- Reported - view
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Changing name > stay in same part of inbox
When changing someone's name in the small profile part (grey block top right), the inbox switches back to the first ticket instead of the ticket you were working on.…
- Anne Schulze
- Anne_Schulze
- 1 mth ago
- 2 replies
- 4
- Ideas
Re: Assigned tickets need to disappear @Daniela Backman You're right, thank you. Although it might be helpful to have an overview for all teams. Anyhow, we still wish for an inbox without tickets on team level :)
- Anne Schulze
- Anne_Schulze
- 6 mths ago
- 1
- Ideas
- Reported - view
Re: Assigned tickets need to disappear Another idea: it might be useful if 'assigned to team' (or something like that) is a separate tab under 'inbox'.
- Anne Schulze
- Anne_Schulze
- 6 mths ago
- Ideas
- Reported - view
Re: More options for notifications outside of Trengo @Marie-Louise For your information: we made a 'hand made' solution to automatically delete those emails in Outlook for the ones who are working in Trengo a lot.…
- Anne Schulze
- Anne_Schulze
- 8 mths ago
- Ideas
- Reported - view
Re: Assigned tickets need to disappear Agree with this! Sometimes it's helpful to have an overview of what's still 'on team level', but it would be great to have a filter to view only new messages in the inbox.
- Anne Schulze
- Anne_Schulze
- 9 mths ago
- 1
- Ideas
- Reported - view
Re: More options for notifications outside of Trengo I totally agree with this! Would be great if any user could choose preferences (email / pop-up / sound / no notification at all / etc) for different kind of situations (ticket assigned to your team…
- Anne Schulze
- Anne_Schulze
- 9 mths ago
- 1
- Ideas
- Reported - view

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