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Re: CSAT for live chat improvements Great idea!
- Joey Treurniet
- Joey_Treurniet
- 1 mth ago
- Ideas
- Reported - view
Re: Improvements Customer Survey (CSATs) results UI @Daniela Backman Just checking to see how far the development on this is as the UI hasn't been changed yet.
- Joey Treurniet
- Joey_Treurniet
- 1 mth ago
- Ideas
- Reported - view
Re: Improvements Customer Survey (CSATs) results UI @Daniela Backman Thanks for that, Daniela! Looking forward to it.
- Joey Treurniet
- Joey_Treurniet
- 4 mths ago
- Ideas
- Reported - view
Re: Channel/inbox sorting @Daniela Backman I've added a screenshot for reference. Instead of having all inboxes (email, WhatsApp and website chats) under one dropdown, it would be great to have one dropdown for email inboxes,…
Attachment
- Joey Treurniet
- Joey_Treurniet
- 4 mths ago
- Ideas
- Reported - view
2
Channel/inbox sorting
Right now our inboxes contain WhatsApp, emails (10) and website chats (7) which are mixed up under one 'channels' drop down. It would be great to be able to sort inboxes per channel with a unique…
- Joey Treurniet
- Joey_Treurniet
- 4 mths ago
- 3 replies
- 14
- 2
- Ideas
1
Improvements Customer Survey (CSATs) results UI
A few things that we like to see improved when using the CSATs feature. When customers leave a longer comment, the dark gray box can be really stretched out which doesn't make it pleasant to read.…
- Joey Treurniet
- Joey_Treurniet
- 4 mths ago
- 4 replies
- 22
- 1
- Ideas

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