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Re: User roles/permissions within admin area
It would be good to have a pure 'technical' user as well- someone who can create and edit channels, rules, views, etc but doesn't need access to reply to tickets.
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Support_User
9 mths ago
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Unknown audio device
We’d like to use different audio devices on a certain user’s PC so that, when a call comes in, the ringtone comes through her speakers but the conversation comes through her headset.…
Support User
Support_User
9 mths ago
8
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Re: More options for a notification
We also require this feature, the ability for an unactioned chat to "ring" or play a repeating sound until someone responds to it. It is crucial to answer a live chat as quickly as a phone call as…
Support User
Support_User
11 mths ago
1
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Re: Create new ticket based on sender e-mail address or subject
Absolutely - we have the same issue, so if you have found a solution we'd love to hear it.
Support User
Support_User
1 yr ago
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Support_User
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