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Re: Customers' chats/tickets rating and collecting a feedback
@Tamara Berner Hello and thank you for considering such an important feature. We believe that you must focus to be very easy to answer it by the customer and be able to do it mainly via his…
Lefteris
Lefteris
1 yr ago
1
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Re: Customers' chats/tickets rating and collecting a feedback
I second the idea. The key element is that the rating and the feeback must be native solution. Not send the user to another site / survey. This way, it will get much better results,…
Lefteris
Lefteris
1 yr ago
1
Ideas
Reported - view
Lefteris
Lefteris
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