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Snooze a ticket and assign to a team
When someone snoozes a ticket it has to be assigned to a person. However we want to snooze a ticket and assign it to a team so when it's activated it pops up in the inbox of a team.
- Niels Koning
- Niels_Koning
- 1 mth ago
- 3
- Ideas
Re: Customers' chats/tickets rating and collecting a feedback @Nick van Daelen My idea also! thanks for bringing this up.
- Niels Koning
- Niels_Koning
- 1 mth ago
- Ideas
- Reported - view
Re: Customers' chats/tickets rating and collecting a feedback In addition to this ticket it would be awesome to add the possibility to place a thumbs up/down or rating notice in the signature of tickets so customers can give feedback on the given support.…
- Niels Koning
- Niels_Koning
- 1 yr ago
- 3
- Ideas
- Reported - view

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Niels Koning

Niels_Koning

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