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Re: Rules based on outbound messages @Alessandro Berno You have sheared an idea about "Automated Tags on Quickreplies". Thank you for that! We are currently working on implementing Rules on outbound messages.…
- Aga Wenska
- Product Specialist
- Aga_Wenska
- 1 yr ago
- 1
- Ideas
- Reported - view
Re: Show unread messages counter behind labels Thanks for sharing this idea Henk! Just to clarify: would you like to see the number of unread or unanswered messages in the left side bar? We don't store data about read/unread messages but being…
- Aga Wenska
- Product Specialist
- Aga_Wenska
- 1 yr ago
- Ideas
- Reported - view
Re: Finding the right email address Thanks for sharing this idea, Tim. I will keep you updated if there is any news about post.
- Aga Wenska
- Product Specialist
- Aga_Wenska
- 1 yr ago
- Ideas
- Reported - view
Re: Send later function Hi Eduard, thanks for sharing! Anyone who wants to send an email via Trengo has three options: send immediately, send and close or send later. These options are accessible via the arrow to the right…
- Aga Wenska
- Product Specialist
- Aga_Wenska
- 1 yr ago
- Ideas
- Reported - view
Re: Quicker deleting Hi @Tim B Tim, thank you for your question! I think, @Marco Oosterlaken 's way would work for you quite well. Deleting messages with the shift and/or crtl button (depending on your device) is simple…
- Aga Wenska
- Product Specialist
- Aga_Wenska
- 1 yr ago
- Ideas
- Reported - view
Re: Insight in unreplied messages within live-chat You can recognise unanswered live chats by color - they are yellow (the answered ones are white). They are also marked by a green dot. Filtering on unreplied messages is not supported at the moment…
- Aga Wenska
- Product Specialist
- Aga_Wenska
- 1 yr ago
- Ideas
- Reported - view
Re: E-mail answer to offline chatter Thank you for sharing Eric! The good news is that those features are already available in Trengo 🙂 You can use your own domain, for example Gsuite. Check out our Help Center article to learn how to…
- Aga Wenska
- Product Specialist
- Aga_Wenska
- 1 yr ago
- Ideas
- Reported - view

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Aga Wenska

Aga_Wenska

Product Specialist

Utrecht

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