Whatsapp Attachments and Email Attachments Carousel Browser

Now, we have to click one by one to all attachments via email or Whatsapp Business, it took a lot of time to check 5-10 attachments. That will be easy but very usable update. We could check all files with right and left arrows.


Thank you for your interest and help

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    • Aga Wenska
    • Product Specialist
    • Aga_Wenska
    • 2 yrs ago
    • 1
    • Reported - view

    Hi Mehmet, thanks for sharing your idea! I understand that opening attachments one by one is time-consuming and that a browse option would be of a great value for you. I'll keep an eye on this one and will give an update if I have any news!

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  • I join this feature request!

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  • I was assigned this topic by Trengo's customer service. I must say that I think the display of photos in Whatsapp is very good / I see it immediately. But for the mail we have to download every attachment. I would really like it if these attachments were visible as a thumbnail, and as soon as I click on them it comes on the screen as an overlay. Images as well as PDF and all. And then left and right if there are multiple attachments. I know this from my google account and it works much faster than downloading and searching files. I really hope that with that example you can improve Trengo again!


    In Nederlands:

    Ik kreeg dit topic aangewezen van de klantenservice van Trengo. Ik moet zeggen dat ik de weergave van foto's in Whatsapp erg goed vind / direct zie. Maar voor de mail moeten we elke bijlage downloaden. Ik zou het erg prettig vinden als deze bijlages als miniatuur zichtbaar zou zijn, en zodra ik erop klik deze op het scherm als overlay komt. Zowel plaatjes als pdf en al. En dan links en rechts kunt als er meerdere bijlages zijn. Ik ken dit vanuit mijn google account en dat werkt veel sneller dan bestanden downloaden en terug zoeken. Ik hoop echt dat jullie met dat voorbeeld Trengo weer kunnen verbeteren! 

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