Private knowledgebase

At this moment you can secure your knowledgebase with one password. This is great if your working with a small team, you just give everyone that one password and have access to all knowledge.

But it would be awesome if we can create useraccounts for our customers that we can give access to the private knowledgebase. This way there is more control over who can access the knowledgebase. And combined with my other "idea" (https://talk.trengo.com/t/g9hh5xn/single-sign-on-sso) we can create something so our customers can login to this knowledgebase by simply clicking a button in our own software.

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  • Thanks for sharing this Eduard, I really enjoy the idea. I will keep track of this topic and will keep you up to date if there's any news. 

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    • Eduard
    • Eduard_Wustenveld
    • 9 days ago
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    Is there any news about this feature? There are more and more customers complaining they can't easily access the knowledgebase. They have to go through their own portal before it work. SSO would solve this.

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