Notification when an email is refused by a firewall

When an email is refused/bounced by a firewall off the addressee there is no notification of it in Trengo. This would be very useful because you can take another action to communicate your message. (In Outlook you receive a notification with a reason or explanation)

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  • Thank you for your idea and the explanation. 

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  • If a mail cannot be delivered to the sender, no matter the reason, Trengo will give a push notification and the email gets the status "rejected". 

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  • Improvement of this feature: the emails will also be reopened in the "assigned to me" folder of the sender. 

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  • 10 days agoLast active
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