Add agent name in front of channel communications

Some channels, such as Whatsapp, aren't naturally many to one (many agents talk to one customer) and that might confuse customers. So we would like to be able to add agent's name followed by a colon to identify who is talking to the customer.

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like1 Follow
  • 1 mth agoLast active
  • 7Views
  • 2 Following