Improve the time it takes for Twitter messages to appear in Trengo
We have a delay of Twitter whereby the messages/tweets take between 40-120 minutes to reflect from Twitter to Trengo. This can be frustrating if you offer support that requires short response times. I understand the issue is known already and is attributed to Twitter platform limitations, but I am of the view that Trengo needs to explore a different integration method to connect with Twitter that can allow faster fetching times or change the query frequency for this channel. For instance, a connection to Twitter using a developer account that other platforms use can offer faster message fetching. For now, the Twitter channel is disconnected from our Trengo inbox until this can be fixed because it's unusable.