Improve the time it takes for Twitter messages to appear in Trengo

We have a delay of Twitter whereby the messages/tweets take between 40-120 minutes to reflect from Twitter to Trengo. This can be frustrating if you offer support that requires short response times. I understand the issue is known already and is attributed to Twitter platform limitations, but I am of the view that Trengo needs to explore a different integration method to connect with Twitter that can allow faster fetching times or change the query frequency for this channel. For instance, a connection to Twitter using a developer account that other platforms use can offer faster message fetching. For now, the Twitter channel is disconnected from our Trengo inbox until this can be fixed because it's unusable.

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 1 mth agoLast active
  • 4Views
  • 1 Following