Whatsapp: Receive vCard and Location attachments.

Using the Whatsapp Business integration, if a user sends a contact (vCard) or a Location, the attachment is never received in Trengo. As a fallback maybe you could add an "Attachment not supported" message so we at least can know we got something!

5replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi John, can you please share with me via Which partner you have integrated WhatsApp into Trengo?

    Like
    • Tamara Berner Sure! It's Twilio.

      Like
      • Charlotte Beenen
      • Product Support Specialist
      • charlotte_trengo
      • 1 yr ago
      • 1
      • Reported - view

      John Parker Thanks! With our preferred Business Partner these features are already possible, but with Twilio these are not integrated yet. Thanks for sharing! I will keep track of this post and see if we can share any updates on this. 

      Like 1
    • Tamara Berner Thanks. Do you know if it possible to migrate the number to your "our preferred Business Partner"?

      Like
      • Charlotte Beenen
      • Product Support Specialist
      • charlotte_trengo
      • 1 yr ago
      • 1
      • Reported - view

      John Parker At this moment WhatsApp does not allow its customers yet to migrate numbers. We are expecting an updtae from their side on this within the near future however. If this happens, I will keep you posted. 

      Like 1
Like1 Follow
  • 1 Likes
  • 1 yr agoLast active
  • 5Replies
  • 12Views
  • 2 Following