Skip to next message when previous message is closed

Hi, it would be great to automatically move to the next message in the queue  when you close a message instead of having that message stay on the screen and having to click the next message to actually get rid of it and see the next message.

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  • Thanks for sharing Stephen. I. moved the topic from Bugs to ideas, to make sure other customers can share if they wish this feature as well! 

  • indeed possible useful addition! So in settings it could be possbible to indicate that closing a ticket would (like closing an email in outlook) either open the next or previous ticket, or go back to inbox/new. 

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    • evelien This would be amazing! 

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  • That would help a lot for us. Then you can quickly go thru the inbox by close or assign. 

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  • 11 mths agoLast active
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