Employee photo's chat do not match online status

Within the chat we do not see the team members who have the status “online” but a random number of employees. The customers specifically ask the employees what they see in the widget. We have now disabled that you see the team status. Is it possible that the display of the photos in the widget matches the online status of the team members?

2replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Thanks for sharing Ivar! Sounds like a cool improvement for the Widget Automation. If there is any news, you'll be the first to know here! 

    • Tamara Berner I think this is more likely a fixing/improvement instead of a feature request ;-) When showing the teammembers as "online" in the chat they should represent the online members instead of a random selection of teammembers. Or is there a fundamental choice to include any random selection of teammembers ?

Like Follow
  • 8 mths agoLast active
  • 2Replies
  • 6Views
  • 2 Following