Activate Flowbot outside business hours (without a Rule)

We think there should be an option to have a Flowbot become active after business hours. At this point it's only possible to make him respond after a visitor sends a message. Big disadvantage is that the customer expects a real person, but gets a bot; after the question was posted. 

 

An extra option within Settings > Website widgets > Website chat would be great.

 

Just toggle for 'Flowbot outside business hours' with field to choose the Flowbot you like to become active.

 

I think a flowbot is perfect to receive visitors outside business hours. 

3replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Boy Brabander Thank you for your post. Have you looked into the options for triggering a flowbot by widget automations? You can see the conditions which can trigger a flowbot here. Hopefully this will help!

    Like
    • Daniela Backman That's how we use it now. But we are looking for the option to activate the bot outside business hours by default. So without the need for a visitor to send a message. 

      Like
      • Charlotte Beenen
      • Product Support Specialist
      • Charlotte_Beenen
      • 2 mths ago
      • Reported - view

      Hey Boy ! Thanks for sharing 😊 We discussed this topic via email before! We will monitor the demand for this feature and keep you posted on relevant updates! 

      Like
Like2 Follow
  • 2 Likes
  • 2 mths agoLast active
  • 3Replies
  • 8Views
  • 3 Following