Activate Flowbot outside business hours (without a Rule)
We think there should be an option to have a Flowbot become active after business hours. At this point it's only possible to make him respond after a visitor sends a message. Big disadvantage is that the customer expects a real person, but gets a bot; after the question was posted.
An extra option within Settings > Website widgets > Website chat would be great.
Just toggle for 'Flowbot outside business hours' with field to choose the Flowbot you like to become active.
I think a flowbot is perfect to receive visitors outside business hours.
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Boy Brabander Thank you for your post. Have you looked into the options for triggering a flowbot by widget automations? You can see the conditions which can trigger a flowbot here. Hopefully this will help!
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Daniela Backman That's how we use it now. But we are looking for the option to activate the bot outside business hours by default. So without the need for a visitor to send a message.
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Hey Boy ! Thanks for sharing 😊 We discussed this topic via email before! We will monitor the demand for this feature and keep you posted on relevant updates!
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