Thanks for sharing Amani! In our experience your account will be live within one day. Depending on the moment you delete your account it is even possible to be back online within an hour. Please contact us at firstname.lastname@example.org to talk over the possibilities of planning this moment as good as possible.
For what's next: as soon as you delete your account we will be able to request your number to be activated. As soon as the number is activated in your account, you can verify the number. You will receive instructions on how to do this via email and after these steps have been done, you will be back online.
Hi Emma and mehmet ! How you can change your WhatsApp profile picture is depending on how - and with which provider - you have connected WhatsApp in Trengo. Feel free to reach out to our support team via email@example.com so they can guide you on how to change your settings!
The chatbot is not working .While adding the questions,the error be like "unexpected error occurs.our team has been notified in the issue".Why this happens?Also flowbot is only work at once when same number is used.If I want to sent messeges again,there is a need for choosing another number.Both chatbot and flowbot are created as automated.
Furthermore, I can't create any contacts through API in https://developers.trengo.com.There have two fields such as identifier and channel id.What identifier denotes?Is Channel id denoting as a whatsapp number which have a channel?