Bulk email

From a customer contact point of view, an option to send bulk email seems like a logical addition.

Not comparable with a mail chimp, but the normal admission as you could via an O365.

 
Because customers will respond to this, you must indicate in the email channel that each conversation / reply must open a new ticket. But in this way you could also perfectly send your customer contact from this via a reception or marketing service. When your CRM is then linked to Trengo, you can also keep track of who responds to these types of emails.

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  • Thanks for sharing! Sounds like a cool new feature in our inbox. I will keep you posted on this one! 

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  • Hi there, is this feature available already?

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      • Daniela Backman
      • Customer Success Manager
      • Daniela_trengo
      • 1 yr ago
      • Reported - view

      Sanne de Ruiter No not yet. We will announce here if/when we decide to move forward with this request :) 

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  • Great feature request.

    We also need to be able to send emails to more than 20 customers. Sometimes we require the same information/documents from the customers. The 20 limit is slowing us down.

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