Field validation - Pre-chat form

So i think it would be a good idea to add Field validation options to the pre-chat form.

This way instead of having a flowbot ask for a verified mail adres you can let the pre-chat form handle it.
Currently the pre-chat form only allows custom fields with the result that a user being asked for email could enter:
AAAAA and submit it rather then be required to submit:

The same usefull information could be used for Phone number, First name, Last name etc.
In order to improve customer service since you have more information to act with straight away.

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  • 2 mths agoLast active
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