Flowbot > Close ticket after n time

It would be great if there was a new ACTION that allowed you to perform an action after a set amount of time, eg. "close ticket after 5mins". We find a lot of people get stuck in our flowbots and they have to be manually closed which is time consuming.

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  • Hey Mark Walls ! Thanks for the suggestion! You can already try and set this up by combining your Flowbot with a Rule. If you need any guidance on how to set it up, feel free to reach out to me on team@trengo.com :)

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  • 5 mths agoLast active
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