Impact new chat icon on # chats
Since the redesign the chat comes with a new icon. We have the feeling that this icon generates less chats then the previous icon (at this moment we don't use the "show online status"
Our customer team made a note that they get less chats after the update.
Do other user expierience this problem?
My feature request is the possibility to choose (and/or A/B test) different icons for the chat function.