Create an action to move a message to another channel

Make it possible to move a message or multiple messages to another channel keeping the state (new stays new, closed stays closed etc.)

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  • Mike thank you for your feedback. Could you elaborate on a use case where it would be necessary to move a ticket from one channel to another?

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      • Mike
      • Mike
      • 5 mths ago
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      Daniela Backman We replaced a channel A with B. Hiding the "old" channel A is not possible. Deleting channel A also deletes all the messages. You can move one message but if you have multiple messages it's a problem. In our case we replaces 6 channels. Now we have 12 channels enabled, 6 old and 6 new. I want to move the messages and then delete the old channels.

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