Finding the right email address
Could you please make a small change to help select the right email you want to use quicker? eg when you start typing an email adress in a new or existing ticket (eg if adding a cc) all sorts of all addresses come up and you have to type a lot of it out to get the right address even if its someone you message all the time. I think on outlook it brings the most recent or most used up first. Would that be possible?