Finding the right email address

Could you please make a small change to help select the right email you want to use quicker? eg when you start typing an email adress in a new or existing ticket (eg if adding a cc) all sorts of all addresses come up and you have to type a lot of it out to get the right address even if its someone you message all the time. I think on outlook it brings the most recent or most used up first. Would that be possible?


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  • Thanks for sharing this idea, Tim. I will keep you updated if there is any news about post.

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  • 2 yrs agoLast active
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