Tags for help center articles
Our organization is using the help center API to display articles inside our app. Sometimes, we need to display a set of hand-picked articles on a specific page. For instance, the checkout page should display 5 specific articles related to this topic.
As a developer, I would like to be able to add tags to articles, and then retrieve these articles by using a "tag" filter on the API.
Thank you for your consideration!
Hi Pedro Zurbach
Thank you for your question.
Since the help center is hosted on a subdomain, it wouldn't be possible to display certain articles on certain pages on your website. Perhaps you could use the website widget and widget automations to trigger certain help center articles on specific pages. Please see this article for more information.