Sometimes when I want to forward a message and then am typing an email, a chat comes in between. When I pick it up and send another email, my text from the forwarding email is gone. Can't you place all emails that I create, forward, or create from scratch in a concept folder? At least then they will be saved and I can find them again. I think the reply is already saved, but then you have to go back to that conversation to continue. That is sometimes difficult to find.
Would be great.
Thanks for sharing Ronald!
For now we have the "send later" feature for this. If you have a "concept" email created with the Pen icon, you can choose to send it later when you are about to answer a chat. This way, the email gets created and will be stored in your "assigned to me" folder as a concept.
Also, we always store the latest email you are working on as a concept in your own personal inbox. So whenever you reopen the pen icon, for example, what you were working on should be still there.