Concepts folder

Sometimes when I want to forward a message and then am typing an email, a chat comes in between. When I pick it up and send another email, my text from the forwarding email is gone. Can't you place all emails that I create, forward, or create from scratch in a concept folder? At least then they will be saved and I can find them again. I think the reply is already saved, but then you have to go back to that conversation to continue. That is sometimes difficult to find.

Would be great.

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  • Thanks for sharing Ronald! 

    For now we have the "send later" feature for this. If you have a "concept" email created with the Pen icon, you can choose to send it later when you are about to answer a chat. This way, the email gets created and will be stored in your "assigned to me" folder as a concept. 

     

    Also, we always store the latest email you are working on as a concept in your own personal inbox. So whenever you reopen the pen icon, for example, what you were working on should be still there. 

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