Specific search

If I use a keyword (order number or email address for example) in the search bar, I only want results that exactly match my keyword. Not also results that only match a few characters of the used keyword.

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  • Thanks for sharing Lisa, I will keep track of this wish and let you know if there's any news! 

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  • Please add future to search or filter on custom fields in profiles. For example I want to see all profiles with a certain custom field. What's the use of a customfield like customer number if you can't search on this field

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    • Merian
    • Teamleider
    • Merian
    • 1 yr ago
    • 2
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    I would like the opportunity to search on more than one word, and to search within the search results.

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  • It would be great to see some progress here. I liked this item many months ago.

    Since this feature is not available our agents can not search on order numbers. Also track/trace codes like 3S123456789123 give non specific search results.

    Adding a feature to search with double quotes (boolean search) to search more specific would be great!

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  • So much potential here. We would love to be able to specify the field of search (like the subject line) and be able to search for a specific sequence of words. This may not be sonething that many users are actively asking for, but no doubt when presented with the option they will be more likely to keep using Trengo! We think it could hugely increase workflow efficiency and improve user experience.

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