Delete (privacy sensitive) attachment

Due to the privacy law, personal information must be removed. The ability to delete only the attachments instead of the entire email would make it easier.

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  • Hi Elvira, thanks for sharing this idea! I will keep an eye on this one and let you know as soon as I have any update!

    • Aga Wenska This has been one year now. Is there any solution for it yet?

  • I agree with this. We have to remove the name and e-mail adress of our senders, due to privacy legislation. But we would like to keep the content of the question, or at least the answer we gave (to reuse it). 

      • Daniela Backman
      • Customer Success Manager
      • Daniela_trengo
      • 1 yr ago
      • Reported - view

      Marie-Louise No update on this yet. We will continue to monitor the demand for said feature and let you know here if we decide to move forward with this feature request.

      Have you considered saving your replies as quick replies to be able to "reuse" your answers? 

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